Emergency Services

Though years of experience Imvirtus, Inc. has perfected our Rapid Deployment and 911 IT Emergency Response service for addressing customer’s critical IT needs 24 x 7 x 365 - sometimes affectionately called “NinjaDeploy” (by our happy customers, and partners). For years we have been achieving the impossible by exceeding our customer’s expectation when delivering quality IT solutions within restricted timelines by working around the clock to get the job done - worthy of becoming a product all to itself which led to IMVIRTUS RDS\ERS.

All too often our customers were faced with unforeseen circumstances such as fires, floods, lease disagreements, unannounced acquisition, stalled IT initiatives, last minute Moves, Adds, and Changes, and other events that prevented or limited the normal operations of their business due to IT system unavailability.

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Imvirtus, Inc. and our team of professionals knew more could be done to respond to our customer’s needs and so we developed a set of finely tuned skills, tools, resources, and relationships to prepare ourselves to respond immediately to whatever situation presented itself and to get our customers back in the game. There is comfort in knowing that while you are sleeping our “NinjaTeam” of experts are working through the night, or weekend, to get you back online with your customers quickly. By the time you awake and return to the office with your fresh cup of coffee in most cases our “NinjaTeam” will have swept themselves out of your way so you can start your day.

What is Rapid Deploy & 911 IT Emergency Response Services?

IMVIRTUS (RDS-ERS) is a service provided by Imvirtus, Inc., and its highly capable IT professionals, and partners, who are ready to respond to unplanned, and or, unforeseen IT emergencies 24 x 7 x 365. We can rapidly design, procure, deploy, configure, troubleshoot, project management, and support your end-to-end IT Datacenters, Systems, Applications, Networks, WiFi, Servers, Storage, Firewalls, Security, Virtualization, Telephony, Broadband Circuits, Cable Plant, Electrical, and HVAC needs.

Whether you are opening a new business and need to go-live right away to realize revenue, or you already have a Resumption Plan in place with us and encounter an emergency – we are here to support you every step of the way.

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Use Case:

  • Accelerated go-live to realize revenues
  • Victims of disaster (fire, flood, theft, etc.) that leave your business homeless
  • Victim of computer crimes (hacking, crypto, malware, etc.)
  • Victim of data loss
  • Lease disagreements forcing an unplanned move
  • Lack of resources to complete a time sensitive project
  • Rapid unplanned expansion
  • Post-acquisition IT assimilation
  • A vendor left you with an incomplete project
  • Companies looking to accelerate IT project timelines
  • Conference\Convention Hall setups, breakdowns
  • Your emergency needs here ___________________!!!

Benefits:

  • Rapid deployment leads to realized revenues
  • Protect business reputation
  • Mitigate loss of revenues
  • Minimize business impact of IT related down time
  • Rapid assimilation of technologies post acquisition
  • Stay engaged with customers through unplanned emergencies
  • Keep your employees productive
  • You get to meet an IT-Ninja!

Program Types:

  • 911 Emergency Response – Call us with your emergency and we will respond with hardware, software, and resources using best-effort approach to get you back in the game (Billed Hourly \ Deposit Required)
  • Subscription based Resumption Plan – By working with your business leaders we will evaluate your overall risk and exposure and create a customized Business Resumption Plan that ensures business operations in the event of a business IT emergency. The Plan will include a Service Level Agreement including any software, hardware, and resources necessary to execute the plan under the agreement (Monthly\Annual Subscription).
  • Subscription based Resumption Plan with Hosted BCP\DR Standby - By working with your business leaders we will evaluate your overall risk and exposure and create a customized Business Resumption Plan that ensures business operations in the event of a business IT emergency. The Plan will include a Service Level Agreement including any software, hardware, and resources necessary to execute the plan under the agreement and a Hosted Standby Agreement for BCP\DR (Annual Subscription \ Hosting can be with your existing provider).

Learn More:

If you are interested in learning more about building a Resumption Plan, Hosting Standby Business Systems, or simply interested in Rapid Deploy or 911 IT Emergency Response services - Contact Us!

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